About Connective (Mercury Nexus platform)

Connective is one of Australia's largest aggregators and runs the Mercury Nexus broker platform. Mercury Nexus covers loan submissions, compliance and reporting; TrailScope adds the retention, forecasting and AI insight layer that aggregator dashboards typically don't include.

How TrailScope handles your Connective (Mercury Nexus platform) data

First-class support — Connective Mercury column profiles are pre-mapped (loan number, settlement date, lender, balance, commission types). Upload the standard Mercury commission export and TrailScope routes trail, upfront and clawback rows to the right tables automatically.

Typical workflow

Most Connective brokerages we work with upload weekly or monthly. The retention dashboard, lender concentration view and trail income breakdown are the most-used screens; the AI Insights tab surfaces ad-hoc questions like 'which Mercury-flagged clients haven't had a review in 90 days?'.

What you get on top of the aggregator

  • Retention scoring — per-loan risk score from 8 weighted factors (settlement age, fixed-expiry proximity, rate-vs-market gap, equity, engagement, loan size, repayment anomaly, tenure).
  • Refinance risk alerts — fired on rate-gap drift, fixed-expiry roll-off 90/60/30 days out, and CCR enquiry signals cross-referenced against your client list.
  • Clawback exposure forecast — 30/60/90-day at-risk dollar figure based on the actual per-lender clawback schedule, not a generic 24-month assumption.
  • Trail income forecasting — 12/24/36-month projections with adjustable churn, rate and clawback-rate assumptions.
  • AI insights — bring-your-own Anthropic, OpenAI or Gemini key. Aggregate-only context — names, emails, phone, DOB and free-form notes are stripped before any prompt leaves the workspace.
  • PDF reports — 6 fixed reports plus a DIY custom-report builder, all in TrailScope branding.

Pricing

TrailScope is priced per broker / per brokerage, separate from your aggregator fees. Starter is A$15 / broker / mo (up to 100 active loans). Professional is A$35 / brokerage / mo for unlimited loans and up to 8 broker seats. See the full pricing page for details and the comparison table.

Getting started

Sign up for the 14-day free trial, upload your most recent Connective (Mercury Nexus platform) commission export, and the dashboard, retention scoring and reports are ready inside five minutes. No card required during trial.

FAQ

Which Mercury Nexus reports does TrailScope read?

The standard monthly commission/trail export from Mercury Nexus is the primary input. Column profiles are pre-configured; non-standard columns can be mapped on the first upload and remembered for next time.

Does TrailScope replace Mercury Nexus?

No. Mercury Nexus stays the system of record for submissions and compliance. TrailScope is the analytical and retention layer on top of Mercury's commission data.

Can I see Connective concentration risk?

Yes — the lender concentration view flags when one lender exceeds your risk threshold (default 25% of trail). Useful for Connective brokerages writing heavily with one or two banks.

Does TrailScope work with Connective Asset Finance?

TrailScope's calculators and core analytics are mortgage-focused. Asset Finance trail data can be uploaded but won't have all retention features active.

Will my Connective BDM see TrailScope?

No. TrailScope is owned by your brokerage. Your Connective BDM works through Mercury Nexus.